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Industrial manufacturing / B2B commerceCase study

Excel Abrasives

A B2B sales portal and mobile app for ordering industrial abrasives - catalog, bulk quantities, GST onboarding, transport, and payments.

B2B e-commerceMobile appSales portalIndia market

Client

Excel Abrasives Pvt. Ltd.

Industry

Industrial manufacturing / B2B commerce

Engagement

Sales portal + mobile · 2018

Category

B2B commerce

B2B

Commerce model

Mobile + Web

Surfaces

2018

Delivery year

Overview

The project
in context.

Excel Abrasives needed digital sales and dispatch workflows for industrial buyers. StartxLabs designed and built a sales portal and mobile experience covering business onboarding with GST details, product search, bulk quantity ordering, transport selection, and payment integration - so dealers and buyers could place abrasive orders without phone-and-spreadsheet friction.

Bulk industrial ordersGST onboardingSales + dispatch
Excel Abrasives product visual

The challenge

What was
blocking progress.

Industrial buyers ordering abrasives in bulk still relied on slow manual sales processes - with GST details, transport terms, and quantity entry poorly suited to generic consumer checkout flows.

01

B2B buyers needed GST-aware business profile onboarding

02

Bulk quantity entry had to be fast for industrial order sizes

03

Transport and payment terms were part of every order, not an afterthought

04

Sales, production, and dispatch needed clearer digital continuity

Our solution

How we
approached it.

We delivered a B2B mobile and portal experience tailored to industrial ordering - business profiles, catalog search, bulk keypad quantity entry, transport options, and integrated payment confirmation.

01

Designed GST-ready business onboarding for Indian B2B buyers

02

Built catalog search and product detail flows for abrasive SKUs

03

Added bulk quantity keypad patterns for fast industrial orders

04

Integrated transport selection and payment confirmation into checkout

Delivery process

From discovery
to durable outcomes.

01 · Sales map

Order workflow discovery

Documented how Excel Abrasives buyers and sales teams handled catalog, quantity, transport, and payment.

02 · Design

B2B commerce UX

Designed mobile and portal flows optimized for industrial bulk ordering rather than consumer retail.

03 · Build

Portal and app delivery

Implemented sales portal and mobile ordering experiences with India-market payment and logistics needs.

04 · Launch

Go-live support

Launched digital ordering to reduce dependence on manual sales coordination.

Product gallery

Screens and surfaces
from the build.

Selected visuals from Excel Abrasives - product UI, mobile flows, and delivery artifacts from the engagement.

Scope of work

What we owned.

Sales portal

Mobile app UX

Checkout flows

India-market commerce

Key deliverables

Excel Abrasives sales portal

Mobile ordering app UI

GST business onboarding

Bulk order and transport checkout

Capabilities & stack

B2B e-commerceMobilePaymentsLogistics UXMobile appSales portalIndia market

Impact

What changed
after launch.

Outcomes from the Excel Abrasives engagement - measured in how teams operated, how the product matured, and what became possible next.

01

Buyers could place abrasive orders digitally with GST-ready profiles

02

Bulk quantity entry sped up industrial checkout

03

Transport and payment terms became part of a coherent order flow

04

Sales and dispatch gained a clearer digital order trail

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